Introduction

Kanue Tour & Travels (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, use our travel services, contact us, or book any of our tour packages, transportation services, or related offerings.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you contact us, submit inquiries, make bookings, or request travel services, we may collect:

• Full Name

• Phone Number

• Email Address

• Residential Address

• Travel Preferences

• Government-issued identification details (when required for bookings or permits)

• Emergency Contact Information

• Payment-related information

B. Booking and Travel Information

To arrange travel services, we may collect:

• Tour package selections

• Passenger details

• Travel dates

• Pickup and drop-off locations

• Accommodation preferences

• Transportation requirements

• Special assistance requests

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Referring Website Information

• Cookies and Similar Technologies

2. How We Use Your Information

We use the information collected to:

• Process and manage bookings

• Provide travel and transportation services

• Respond to inquiries and customer support requests

• Communicate booking confirmations and updates

• Improve our website and services

• Send promotional offers and travel-related information (with consent where required)

• Comply with legal and regulatory obligations

• Prevent fraud and unauthorized activities

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance user experience

You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

We may share information with:

Service Providers

• Hotels and accommodation providers

• Transportation operators

• Tour guides

• Travel permit authorities

• Payment processing providers

• Technology and website support providers

Legal Requirements

We may disclose information when required by:

• Applicable laws and regulations

• Government authorities

• Court orders

• Law enforcement agencies

5. Payment Information

Payments made through our website or booking channels may be processed by trusted third-party payment providers.

We do not store complete credit card, debit card, or banking credentials on our servers unless specifically required and secured according to applicable standards.

6. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information against:

• Unauthorized access

• Loss or theft

• Alteration

• Disclosure

• Misuse

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed as completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Fulfill booking requirements

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

After the retention period, information may be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of personal information

• Withdraw consent where applicable

• Object to certain processing activities

• Request information about how your data is used

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

Users are encouraged to review the privacy policies of those websites before providing personal information.

10. Children’s Privacy

Our services are not directed toward children under the age of 18 without parental or guardian involvement.

We do not knowingly collect personal information from children without appropriate consent.

11. Marketing Communications

We may occasionally send promotional emails, travel offers, newsletters, or service updates.

You may opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

Service-related communications regarding bookings and travel arrangements may still be sent when necessary.

12. International Travel Requirements

For certain destinations, permits, hotel bookings, transportation arrangements, or government regulations may require the collection and sharing of traveler information with authorized entities.

By booking through Kanue Tour & Travels, you consent to such processing where necessary to provide travel services.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page along with a revised effective date. Continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:

Kanue Tour & Travels

Address: Bohri Kadal, Srinagar, Jammu And Kashmir. 190002

Phone: +91 9103266636

Email: info@kanuetourtravels.com

Business Hours: Monday – Saturday (9:00 AM – 5:00 PM)

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.